Frequently Asked Questions

Our Company

1Who are we?

We are experts in academic writing services specializing in all academic writing related to nursing for high school to graduate level. Our services include analyses, essays, case study, admissions and scholarship essays, literature and book reviews, lab reports, dissertations, thesis, and presentations.

Our mission is to uphold academic excellence through provision of quality research and writing to students. This is made possible by our professional writers who are specialized in different areas of study with academic credentials related to the content they write.

2How are you different from other Academic Writing Services?
We ensure that we provide high quality writing services with original (Plagiarism free) works, done by our experts who are specialized in different fields of writing contents. We also have an awesome customer support system accessible and responsive 24 hours a day, we value customer satisfaction and that is the reason why we have a direct stream of communication between clients and the professional writers. Our company ensures that clients are given the first priority with value for their money.
3Are your services legal?
Yes, our commitment is to provide legal products to our clients which they have a right to purchase. Our academic works are legal and original and thus purchasing them is legal.
4Do you write for all academic levels?
Yes, we do. Our writers have different academic levels in different fields thus ensuring that all academic levels are covered. Our high school clients are taken care of by writers with at least a Bachelor’s degree in the field content. For undergraduate students, we have writers with a Master’s degree and graduate levels are assigned writers with Ph.D.’s in their areas of expertise.

Ordering Process

1How do I place an order?
We have provided a form on our website which you can easily access and fill all the required information providing us with as much details as possible so that we are able to figure out what you need. After submitting the filled form we analyze it and request you to make payments then a writer with expertise in the field of content you require is assigned to you.
2How will I receive my paper?
Once your paper is ready, we upload it to your personal account and send you a notification email on the same. We can also send it to your personal email according to your instructions.
3How do I make payment?
Once we accept your order, we will request you to make payments. You payment procedure is as follows: Using your personal account (username and password protected), go to the “My Orders” link on your navigation panel Open your order and click to “check out.” You will be given options of PayPal, credit cards, or bank account. Provide your information and click “Make Payment.” A Word About Security: If you use PayPal, you understand the security involved. If you use a credit card or e-check, please understand that all payments are processed by a secure third-party – the same that you would use when you purchase from Amazon or E-Bay.
4What if I'm not satisfied with my paper?
If you feel that you are not satisfied, you are free to contact our customer support department by phone, live chat or email and we will have it taken care of with immediate effect!

Our Writers

1Are all your writers professionals?
We have a rigorous screening and selection process for our writers. Before we place them on our list of available writers, we ensure that they have presented us with their academic credentials which must undergo thorough screening and verification, they are also required to provide us with samples of their original work and also write an original piece on a topic provided to them by us. Once we have put them on our list we assign them orders that match their academic background.
2How do you assign orders to writers?
We are cautious when assigning orders to our writers. When filling the order form provided on our website, it is important that you provide details on the writing genre that you need and also the academic level you are in among others and with this it is easy for us to assign you a writer with the most appropriate educational level in the subject field of your order who has experience in the writing genre you require. For example, if you are an undergraduate student, and you need a research paper for a U.S. History course, your writer will have a minimum of a Master’s Degree in history with a history of writing research papers.
3Are your writers English-speaking?
Yes they are. Our professionals are only native English –speakers who are assigned to complete writing tasks for clients whose primary language is English or those that are enrolled in English –speaking learning institutions.
4Do you provide writers in all subjects and levels of study?
Yes, we do. Over the years we have developed a leading writing staff and keep adding to that staff. We cover all subjects and levels of study whether you are a high school student in need of a 7 page essay for your English class or a Ph.D. student requiring help with a physics thesis, we always have quality professional writers for you.

Guarantees

1How do you protect my payment information?
We use an SSL secure payment processing procedure, through a third-party, with frequently updated firewalls. All credit card, bank, and/or PayPal account information is fully encrypted. We have never experienced a security breach. Our security is on the same level as any typical major web retailer such as Amazon or eBay.
2Will you protect my identity & ordered essays?
Definitely, your personal info is encrypted, and we have operative firewalls in place. No one will ever identify you or know that you have sought the services of essaymake.com unless you choose to disclose this information. Once we have delivered an order to our client and it is approved, we delete it from our system so that no one else will have access to it -actually, it becomes the client’s property.
3Will you finish my order on time?
We ensure that orders are finished and delivered on time and therefore we do not accept orders that we are unable to complete before deadline requirement. In case a writer is unable to finish your order on time due to an emergency or sickness, we notify you immediately and reassign your work to an appropriate writer with your permission. Missing a deadline is very rare and only occur on an unavoidable circumstance. In case we miss a deadline, you are always free to ask for a refund of your payment. Again it is rare.
4What if I'm not satisfied with my paper?
In case you are dissatisfied, you are free to contact us and we will re-write it until you are satisfied. You are just required to provide us with instructions on what you want done as long as it does not conflict with your original instructions to our writer.
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