Students will reference the conflict case management study from the nursing literature. Students will develop a summary and reflection consensus of strategies used to resolve the case review. Support your summary using a minimum of three academically credible sources in addition to the source provided.
Please retrieve and read the following Journal article from the Library.
Forbat, L., Simons, J., Sayer, C., Davies, M., Barclay, S (2017). Training pediatric healthcare staff in recognizing, understanding and managing conflict with patients and families: findings from a survey on immediate 6-month impact. Archives of Disease in Childhood, 102 (3): 250.
Students are expected to:
MY PART : Overview of case study
Provides a concise overview of the case study,
explaining specific conflict resolution strategies applicable to case study reviewed.
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